Part 2: Excellent Product Knowledge
Here at Onyx Aim, we believe that product knowledge is crucial, especially in our line of work. With over 20 years of experience in the auto refinishing industry, our team doesn’t just know how to apply a product, but we also understand why, when, and how to use each material to get the best outcome possible.
Our product knowledge is built on years of hands-on experience across multiple sectors of the car refining industry. From automotive to industrial, we have worked with a wide variety of surfaces, finishes, and coatings of vehicles. Therefore, we have an expert-level understanding of the everything to do with refinishing solutions. We know how different products are, how they respond to different conditions, and how to combine them for the best durability and visual effect.
This depth of knowledge isn’t something that can be taught overnight, it is the result of decades of real-world practice, supplier training, and keeping up with evolving technologies. We stay updated on the latest developments in paint formulations, colour matching techniques, curing systems, and application tools. It’s part of what keeps us ahead of the game in the industry.
But why does this matter to our customers? Because when you bring your vehicle to Onyx Aim, you are not just getting a surface-level fix. You are also getting a solution tailored to your exact needs, whether this is a standard repair on a family vehicle or a bespoke finish on a luxury sports car. Our team can assess your vehicle, understand the scope of damage or the desired transformation, and recommend the best products and techniques to achieve a perfect, long-lasting result. For example, not all scratches or dents require the same repair approach. Knowing when to use high-build primers, which topcoats work best with specific base layers, or how a particular colour blend will look in different lighting – all of this is essential for achieving a seamless finish.
Another area where our expertise shines is in our custom colour matching service. Every vehicle has slight colour variations, even those of the same make and model. This is what makes every vehicle different. Our ability to hand match colours and work with supplier coded paints ensures that every repair or repaint blends in flawlessly with the original finish. This kind of precision is not possible without a deep understanding of how paints work at a chemical and visual level, like we understand here at Onyx Aim.
Ultimately, our product knowledge is a promise to our clients. It means we can work smarter, adapt quickly, and never settle for second best. It allows us to stand behind every job with confidence and give our customers the peace of mind they deserve. This is another reason why we have earned such an amazing and positive reputation in the South West. For more information on all of the services we offer, take a look around our website today – where you can find all of the details you need.
